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The following features expand standard Microsoft Dynamics 365 Business Central1 functionality to provide additional options to those working in your organization’s sales department.


With this feature, you can specify for each customer how you want backlog printed on a shipment note.

  1. Open a customer card.
  2. On the Misc. FastTab, in the Print Backlog field, select one of the options described in the following table.
Option Description
No (Current Shpt.) Only item, resource, and G/L account lines with a quantity <> 0 are shown on the note.
Yes (Current Shpt.) Only item, resource, and G/L account lines with a quantity <> 0 are shown on the note.

Besides the line quantity and unit of measure, the following information is also printed: order quantity, quantity shipped, and backlog.
No (All Lines) All lines are shown.
Yes (All Lines) All lines are shown.

Besides the line quantity and unit of measure, the following information is also printed: order quantity, quantity shipped, and backlog.

Shipment multiples#

If necessary, you can specify that items or item variants entered on sales document lines can only be shipped in multiples of a certain lot size.


Sales order types#

On the Sales Order Types page, you can decide for each order type whether you want to use the feature by turning the Ignore Shpt. Multiples toggle on or off.


On an item card, on the Misc. FastTab, you can specify in the Shipment Multiple field the multiple that will be used for the given unit of measure.


For items sold in more than one unit, the multiple is adjusted based on the unit of measure that you enter on the relevant document. As an example, if the typical unit an item is sold in is 15 pieces, selling the item in a package of ten results in a 1.5 multiple.


On a variant card, in the Shipment Multiple field, you can specify a multiple that will be used for this variant instead of the default value entered for the item.


The following checks are run if you enter on a sales order an item that you specified a multiple for:

  1. Is the quantity smaller or greater than the multiple?
    If you entered a quantity that doesn’t match the multiple specified on the item or variant card, you’re asked if you want to round the quantity up or down.
  2. Is the item being sold in another unit of measure?
    When you change the unit of measure, a new shipment multiple is automatically suggested to you.
  3. Is a multiple specified for the selected variant?
    If a multiple is specified for the item variant that you want to sell, this multiple is used instead of the value on the item card.

Alternate address on quotes#

You can now change the address that will be printed on sales quotes.

  • Open a quote.
  • On the General FastTab, in the Address on Quote field, choose whether the sell-to, ship-to, or bill-to address should appear on printouts of the quote. If you select Ship-to or Bill-to, the shipment address entered on the quote will not be shown at the bottom of the printed document.

The field is also copied along when a quote is archived.

Select to order#

You can use the Copy to Order field on quote lines to convert only part of a quote to an order.

By default, the field is selected for all lines but can be cleared manually. Running the Make Order function from the ribbon then creates an order based on the lines where the Copy to Order field is selected. The prices and discounts from the quote are also copied.

No credit memo invoice#

In medtec365, a sales credit memo can be created without having to assign it to an invoice. To allow a user access to this feature:

  1. Choose the Search icon, enter User Setup, and then choose the related link.
  2. Select the relevant user.
  3. Select the Allow Standalone Cr. Memos field on the line.

Extended sales history#

The sales history available in the standard app has been extended to show archived sales quotes, sales orders, blanket orders, and return orders as well.

Color indicators#

The new colored indicators that can be shown in the Sales Header Status FactBox on a sales order are intended to provide you with a quick overview of the available items, warehouse shipments, posted shipments, and (if applicable) invoices on all document lines. To be able to use this feature, you need to set it up first, however.

  1. Choose the Search icon, enter Company Information, and then choose the related link.
  2. On the Documents FastTab, choose the plus sign next to Red, Yellow, or Green, and then select the image that you want to use for the indicator.

Item restrictions#

You can restrict what items can be delivered to a certain customer, invoice recipient, or country by specifying restriction codes. These codes are used to assign (include) or block (exclude) items for shipping. The system then checks for these restrictions when you enter an item on a sales line.

Create restrictions#

To restrict the sale of an item:

  1. Choose the Search icon, enter Item Restrictions Overview, and then choose the related link.
  2. On the ribbon, choose New.
  3. Enter a code in the Restriction Code field, and then fill in the Description field. The code must be unique.
  4. On the Condition Lines FastTab, enter the relevant source fields and set field filters as necessary.
  5. On the ribbon, choose Create Restrictions to have the restrictions entered on the Restricted Items FastTab.

Assign restrictions#

To limit what can be sold to a certain customer:

  1. Open the relevant customer card.
  2. On the Shipping FastTab, fill in the Restriction Code field.

Restrictions that have already been assigned can be opened by choosing Related > Sales > Restricted Items on the ribbon.

As for shipments to a certain country or region, you can restrict their delivery on the Countries/Regions page, by filling in the Restriction Code field on a line there.

Use restricted items#

If items are shipped to a country they shouldn’t or if you enter a restricted item on a sales order even though the restrictions apply to the customer you created the order for, you see a message stating that the item is blocked.

Extended questionnaires#

The CRM profiles have been extended so that you can not only select an answer but enter values as a response to a question. The system will also create a history of all selected answers.

Lot recall at component level#

You can now use item tracking to recall a product while also creating segments and bulk letters for specific recall campaigns.

Clearance items#

Clearance items are items that you decided not to reorder or that your supplier has stopped providing. Your procurement department will be notified that the item—or variant—in question is no longer available when they try to enter it on a new sales order. To select an item or variant for clearance:

  1. Open an item card.
  2. On the Item FastTab, select the For Clearance field.
  3. Alternatively, select For Clearance for each individual variant that will no longer be restocked.


If an item is selected for Clearance, its variants will no longer be restocked either, regardless of whether you’ve marked some of them as well.

An order that clearance items are entered on isn’t shown on availability lists; planned receipt, meanwhile, is set to 0, as it cannot be guaranteed that the order is still going to be delivered.


A purchase order created for clearance items will not be included in availability overviews if the receipt date set for the purchase is earlier than the date that the associated sales order is to be shipped on.

If the requested delivery date that is entered on the purchase order is earlier than the planned receipt, an Earliest Availability Date will be shown.

Time limits on blanket orders#

To prevent terms and conditions specified on a blanket order from being used after the order has expired, you can now set not only a quantity but also a time limit there:

  1. Open a blanket order.
  2. On the FastTab, in the Blanket Order Until field, specify up until when the order is valid.

You then see an error message if you try to use the order after the expiration date.

Additional fields#

For additional customer fields, you can specify if you want to make them available in the sales area and have them copied to the headers of posted documents; additional item and resource fields will be included on the lines.

On the Additional Field Setup page, you can also specify whether these fields can be changed manually. The system then logs the time they were modified and the ID of the user who edited them.

Credit memo values#

On a credit memo card, you can now turn on the Value Posting toggle on the General FastTab to specify that no items are moved in a warehouse with this credit memo. If the toggle isn’t turned on, the system will create a sales return order and therefore an item entry in the background when you post the document.

Movement types#

Standard sales documents can be used to post the receipt and shipment of items in the system, whereas transfer orders move goods from one place to another.

Sometimes, however, items might need to be presented to a customer and returned. Using standard functions to mirror this process can be very time-consuming, as two types of documents need to be created. For this reason, a Movement Type field has been added to all sales lines so that you can post both transfers and standard sales transactions.


Sales order types#

You can set up movement types on the Sales Order Types page so that when you create item lines assigned to a certain order type, the Movement Type field will be filled in automatically on the lines of the relevant sales document.


To specify a receiving location and bin for transfers based on a movement type:

  1. Open a location card.
  2. On the medtec365 FastTab, fill in the fields as described in the following table.
Field Description
Receiving Location Code Specify a code that will be automatically assigned to the field with the same name on sales lines if Transfer has been selected as the movement type.
Auto Assign Customer Bin Turn on this toggle for the receiving location if a bin is required and you want one created automatically based on the customer number.


You can also fill in a location (and a bin) separately for each customer.

  1. Open a customer card.
  2. On the Shipping FastTab, fill in the fields as described in the following table.
Field Description
Receiving Location Code Specify a code that will be automatically assigned to the field with the same name on sales lines if Transfer has been selected as the movement type.
Receiving Bin Code Specify a code that will be automatically assigned to the field with the same name on sales lines if Transfer has been selected as the movement type.


You can post transfers on item lines of both sales and return orders.

  1. Open a sales or sales return order.
  2. Select Transfer in the Movement Type field on an item line (that is, unless the field has already been filled in from a sales order type).
  3. In the Receiving Location Code field, specify the destination that you want to transfer the items to. If this site requires bin assignment, fill in the Receiving Bin Code field as well.

Some of the Receiving Location and Receiving Bin Code fields might already be filled in if default values have been specified for them on the relevant location or customer cards.

For transfer lines, the Unit Price field is set to zero automatically, as ownership of the items doesn’t change. A minimum profit check isn’t performed either. After the items have been shipped, they’re marked as invoiced; no Qty. Shipped Not Invd. remains.

This means that an order might be completed just by shipping the items. However, it isn’t deleted from the system. You can then delete the order manually or you can run a batch job to have it removed by the system.

Posted documents#

You can view the movement type, as well as the receiving location and bin, on posted shipping documents. The system creates application entries of type Transfer for the shipment and a corresponding bin entry for each location that requires bins.


Cancelling a transfer automatically reverses the entries associated with the transfer.


On a sales return order, lines should be created by running the Get Posted Document Lines to Reverse action, as it shows, for example, what posted shipment lines can be selected. The window also displays the Cancellation Qty. and Movement Type fields.

Compared to the original order, the location and receiving location are now reversed. This means that a return receipt you created based on a transfer from bin 001 at the main warehouse to customer 20000 then shows a transfer from customer 20000 to main warehouse bin 001.


Overall, posting from the sales document should lead to the same result as posting from a warehouse document (shipment or receipt).

There are no differences to standard functionality when it comes using the Transfer movement type on sales orders. As for sales returns, the difference is that the roles of inbound and outbound location will be reversed.

Discount reasons#

You can now also specify the reason for granting a line discount on a document.

  1. Choose the Search icon, enter Discount Reasons, and then choose the related link.
  2. On the ribbon, choose New.
  3. Fill in the fields as described in the following table.
Field Description
Code Specify a code for the reason. The code must be unique.
Description Specify the reason. The description will not be included in the item text.
Type Specify the kind of discount that should be granted for this reason on a document line.

The amount entered in the Line Discount % field is fixed and cannot be changed manually on document lines.

The amount entered in the Line Discount % field is the maximum amount that can be granted. The discount can therefore still be changed on lines that you enter the reason on unless it exceeds the value specified here.
Line Discount % Specifies the line discount in percent. This field is related to the Type field.

To assign a reason:

  1. Open a sales document.
  2. Select the relevant sales line, and then fill in the Discount Reason field.

Discount reasons can also be used for transactions in kind.

For this purpose, you need to create a discount reason = 100% and assign it to the relevant document line. After selecting the reason, the associated line discount is then filled in automatically.

A discount only applies to a single line and is subtracted from the line amount there.

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